1. Introduction

Purpose: These Terms of Service (“ToS”) govern all nail salon services provided by Profile Nail & Spa ("the Shop") in Wayne, NJ.

Acceptance: By using our services, clients acknowledge and agree to these terms and conditions, including any future modifications, which will be communicated through our website or in-store.

2. Service Description

Scope: We offer a comprehensive range of nail and spa services, including but not limited to manicures, pedicures, nail enhancements, and other related treatments. Services provided are subject to availability and may change without prior notice.

Scheduling: Appointments must be made in advance either online, by phone, or in person. Cancellations require a minimum of 24 hours' notice; failure to comply may result in a cancellation fee, determined at the sole discretion of the Shop.

3. Payment Terms

Fees: Pricing for all services is available on our website and at the Shop. We reserve the right to change prices without notice, and clients agree to pay the price applicable at the time of service.

Payment Methods: We accept cash, credit/debit cards, and digital wallets. All payments are due at the time of service, and failure to pay may result in the suspension of future appointments or services until full payment is received.

Late Payment: Payments not made at the time of service will incur late fees, and clients agree to pay any collection costs, including reasonable attorney fees, in the event of legal action to collect overdue payments.

4. Client Responsibilities

Health Disclosures: Clients are required to disclose any medical conditions, skin sensitivities, or allergies that may affect treatment. Failure to provide accurate information releases the Shop from liability for any adverse reactions.

Arrival and Preparation: Clients must arrive on time and in appropriate condition to receive services. Late arrivals may result in reduced treatment time without a reduction in fees.

Personal Belongings: Clients are responsible for securing their personal belongings. The Shop is not responsible for any lost, damaged, or stolen items.

5. Liability Waiver

Service-Related Injuries: Profile Nail & Spa is not liable for minor injuries such as cuts, scrapes, or allergic reactions occurring in the normal course of services, except in cases of gross negligence or willful misconduct. Clients expressly assume the risk of any injuries related to treatments.

Limitation of Liability: Under no circumstances will the Shop be liable for any consequential, indirect, incidental, or punitive damages arising from services provided. The Shop’s total liability, if any, will not exceed the cost of the specific service provided.

6. Right to Refuse Service

Service Refusal: Profile Nail & Spa reserves the right to refuse service to any client at any time for any reason, including but not limited to inappropriate behavior, failure to comply with these ToS, or health concerns.

7. Cancellation and Refund Policy

Client Cancellations: Appointments canceled with less than 24 hours' notice will incur a fee, which may be up to the full cost of the service scheduled.

No-Show Policy: Clients who fail to show up for an appointment without prior notice will be charged the full cost of the scheduled service.

Refunds: All services are non-refundable. Adjustments to services must be requested within 48 hours of the appointment and will be made at the Shop’s discretion. The Shop does not guarantee exact results or outcomes, and dissatisfaction does not entitle the client to a refund.

8. Dispute Resolution

Informal Resolution: Clients are encouraged to address any issues or complaints directly with the Shop’s management.

Mandatory Arbitration: Any unresolved disputes will be subject to binding arbitration in accordance with the laws of the State of New Jersey. By agreeing to these ToS, clients waive their right to a jury trial or participation in a class action.

9. Indemnification

Client Responsibility: Clients agree to indemnify, defend, and hold harmless Profile Nail & Spa, its owners, employees, and agents from any claims, damages, liabilities, costs, or expenses (including reasonable attorney fees) arising from any breach of these ToS by the client or any injury sustained during services due to the client’s actions or omissions.

10. Amendments to Terms

Updates: Profile Nail & Spa reserves the right to modify these ToS at any time. Notice of significant changes will be posted in-store and on our website. Continued use of our services after any changes constitutes acceptance of the updated terms.

11. Governing Law

Jurisdiction: These ToS are governed by and construed in accordance with the laws of the State of New Jersey. Any disputes will be resolved in the appropriate jurisdiction within New Jersey.

12. Contact Information

Inquiries & Complaints: Clients may contact us by phone, email, or in person for any questions or concerns related to services or these terms.

Acknowledgment: By using our services, clients acknowledge that they have read, understood, and agreed to these ToS, including any future amendments.